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Other Services and Support

Online support - Derby and Derbyshire


Kooth offers safe and anonymous online support for young people aged 11-19 years old:

Monday – Friday 12pm – 10pm

Saturday – Sunday 6pm – 10pm

Kooth is run by online qualified counsellors. Children are entitled to 12 hours of free online counselling but they also have access to a free messaging service; all messages are read within 24 hours. There are forums which are moderated by professional teams, these are split into age categories to ensure age appropriate discussions. There is also an online magazine and an online journal option. Kooth is funded in Derby City and Derbyshire as well as other areas, please check to see if this service is available in your local area.


Separation and divorce

If you are going through a separation or divorce you most probably are feeling vulnerable and worried about how your children may cope and be unsure how to answer their questions. We have edited together the best information from trusted websites to create an easy to download leaflet that helps - you can download this from our free resources page.


You may also want to take a look at Gingerbread, they are a charitable organisation that provide information to help single parents support themselves and their family, they also have a useful helpline.

Eating Disorders

First Steps 

First Steps ED are an award winning Derby based charity that supports people through counselling, peer support, training and education. Eating difficulties and disorders don’t just affect the sufferer, they can have wide ranging implications for all those connected to the individual. First Steps believe that support should be available for all those affected including family, carers, parents and that accessing support early can be vital in ensuring an early and sustained recovery. 

Beat Eating Disorders

Beat are a national charity who have an extensive website offering resources and support, they have helplines as well as blogs and recovery information. The site is definitely worth visiting if you are supporting someone with an eating disorder or you are suffering with one yourself. 

Special Educational Needs

Sunshine Support

If you have a child with special educational needs then Sunshine Support are a fantastic charitable organisation for you to be aware of. They provide independent information, advice and support to parents/carers and professionals of children and young people with special educational needs. They also provide access to independent SEND professionals whose specialisms cannot usually be provided through local government and health authorities.

The National Autistic Society

The National Autistic Society website has a huge amount of valuable information and support as well as helplines and diagnostic services.

Jett Proof UK

The purpose at Jett Proof is to improve the daily lives of children and adults living with sensory needs by providing an all day wearable, effective solution. With a comprehensive shop with products designed to help adults as well as children, from tights and vests to trousers, it's well worth a browse.



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Head High

Head High are a Community Interest Group who are passionate about making a difference to people with mental health issues and their families. They intend to help battle the stigma surrounding mental health and champion mental health awareness, working within the community on different projects that really make a difference to people’s lives. They run a Night Bus for people who feel low, alone and don't know where to go, the 'bus' is actually at the Chatterbox Cafe, 6 Flint Street, Derby DE24 9BH and it's open every Friday and Saturday night between the hours of 10:00pm and 1:00am.

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You Teach Me Too


You Teach Me Too help parents prepare their children for the life they want to see them lead. They create a wide range of simple, easy to use video resources that help children and young people to stay safe and to manage their everyday lives. They also help children to learn the ‘school’ stuff too - by sharing teaching from schools across the country.


Subscribing to You Teach Me Too means that your child can have the support they need to go on and lead happy, successful lives. We will be adding to their content from November 2019 - get in touch for a discount code on subscription.


Breathing Space Yoga Studio Derby

The building housing Breathing Space is stunning, with two beautiful studios offering a wide array of classes including yoga, meditation, mindfulness, and other practices to promote well-being. They offer clean, secure shower and changing facilities, and a community space where you can enjoy tea or coffee and relax with friends before your class. You can even find low-cost car parking facilities right next to the studio

Physical activity and minfulness is something to consider 


Mermaids UK

Mermaids offers support to young people who feel disconnected from their birth gender and their families. They aim to:

  • Reduce isolation and loneliness for gender variant and transgender children, young people and their families. 

  • Empower families and young people with the tools they need to negotiate the education and health services. 

  • Reduce suicide and self-harm in the young people who contact Mermaids, equip their parents to support their children to the same end. 

  • Improve self-esteem and social functioning in gender variant and transgender children, young people

They have a helpline and support via email as well as resources for young people, parents, over 19's and for professionals.

The Mix

The Mix is the UK’s leading support service for young people aged 13 -25. They are there to help children and young people take on any challenge they are facing - from mental health to money, from homelessness to finding a job, from break-ups to drugs. Talk to them via online, social or their free, confidential helpline.

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